Last Updated: 7 December 2024
Introduction
At OpenCIQ.com (“OpenCIQ”), we prioritize your privacy and are committed to safeguarding your personal data. This policy explains how we collect, use, store, and protect your information in compliance with applicable privacy laws.
Contact Details
If you have questions about how we manage your personal data, contact our Data Protection Officer:
- Email: privacy@openciq.com
- Phone: +44 (0)1234 567890
- Address: OpenCIQ Privacy Office, 123 Security Way, London, UK
What Data Do We Collect and How Do We Use It
We collect the following types of personal data to improve our services:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Payment Information: To process transactions securely.
- Usage Data: IP address, browser type, and interactions with our website.
- Purpose of Collection: Enhancing user experience, marketing, analytics, and legal compliance.
What Lawful Basis Do We Rely On for Processing?
We rely on the following lawful bases:
- Consent: For marketing and personalized communications.
- Contractual Obligations: To fulfill orders or provide services.
- Legal Obligations: To comply with regulatory requirements.
- Legitimate Interests: For security, analytics, and service improvements.
Who May We Share Your Data With?
We share data with:
- Service Providers: Hosting, analytics, and payment processing companies.
- Partners: To deliver integrated services.
- Legal Authorities: As required by law or legal obligations.
What Data Is Collected on Our Websites?
Our websites use cookies and tracking technologies to collect:
- Page visits, time spent, and browsing behavior.
- Forms submitted through the website.
Refer to our Cookie Policy for more details.
How We Work With Group Companies
We may share your data with OpenCIQ’s affiliated companies to deliver consistent services and streamline operations.
Links to Other Websites
OpenCIQ.com contains links to third-party websites. We are not responsible for their privacy practices. Please review their policies when visiting these sites.
Storage and Retention of Data
We retain your data for as long as necessary to fulfill the purposes outlined or comply with legal requirements.
Data Security
We implement advanced security measures to protect your information from unauthorized access, alteration, or destruction.
International Data Transfer
If your data is transferred outside the UK or EU, we ensure compliance with privacy laws, such as GDPR, through safeguards like standard contractual clauses.
Protecting Children’s Privacy
We do not knowingly collect data from children under 13 without parental consent. If you suspect this has occurred, contact us to delete the information.
Social Media Accounts
Engaging with our social media accounts may involve sharing data with the respective platforms. Their privacy policies govern such interactions.
Webinar and Event Registration
When registering for events, we collect data to manage attendance. Third-party platforms may assist us in hosting events.
Website Notifications (Pop-ups)
We use pop-up notifications for updates, offers, and reminders. Manage your preferences through browser settings.
Privacy Rights – UK and EU Consumers
You have the right to:
- Access, correct, or delete your data.
- Object to data processing for specific purposes.
To exercise these rights, contact us via the details provided above.
Privacy Rights – US and Canadian Consumers (by State)
Your rights vary by state or province. Visit our Regional Privacy Policy for detailed guidance.
Policy Changes
We may update this policy periodically. Significant changes will be communicated through the website or directly to users.
Further Information
For more details, please contact us or visit our Privacy FAQ.
By using OpenCIQ.com, you agree to this Privacy Policy. Thank you for trusting us with your data!